LearnTheta Data Deletion Request Policy

At LearnTheta, we respect and protect your privacy and we provide our users with the option to delete their data from our platform.

How to Request Data Deletion

If you wish to have your data deleted from LearnTheta, please follow these steps:

  1. Send a Data Deletion Request Email:
    • Compose an email to [email protected] with the subject line “Data Deletion Request.”
    • Include your user identification details (phone no or email ID) that you used for LearnTheta. This helps us ensure we accurately identify and delete the correct user data.
  2. Processing Your Request:
    • Upon receiving your request, we will initiate the process of deleting your data from our system.
    • Please note that this process may take up to 15 days from the date of your request. During this period, your data will be completely and securely removed from our servers.
  3. Confirmation of Data Deletion:
    • Once your data is deleted, you will receive a confirmation email from us. This email will include a unique confirmation number for your records.

What Data is Deleted:

  • Upon your request, all data associated with your account on LearnTheta, including but not limited to your practice scores, personal information, and usage history, will be permanently deleted.

Exceptions and Limitations:

  • In certain cases, we may be required to retain some data for legal, regulatory, or security purposes. Such circumstances will be communicated to you, if applicable.

Contact Us:

  • If you have any questions or concerns about this policy or the data deletion process, please feel free to contact us at [email protected].
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